![]() While in line we seen the marketing that the Hard Rock has a tier match program which a lot of the casinos do as well. We entered the hotel going straight to member services with our parking receipt to sign up the Hard Rock program. When we initially arrived in the parking lot a woman asked if we had reservations or players cards, my partner said no that we were members somewhere else and she explained to us that if we were to sign up for a players card at the Hard Rock that our parking would be comped which sounded great. On June 11th, 2019 me and my partner Timothy Matthews decided to visit this casino because we were given a great suggestion that the buffet has great food. I am writing to express my strong dissatisfaction for my experience at your facility in Atlantic City.
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